All Systems Operational

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Welcome to the status monitoring page for the FortiEdge Cloud service

Global Operational
90 days ago
99.64 % uptime
Today
REST API Operational
90 days ago
99.54 % uptime
Today
Network Management Portal Operational
90 days ago
99.79 % uptime
Today
Main Dashboard Operational
90 days ago
99.59 % uptime
Today
Europe Operational
90 days ago
99.84 % uptime
Today
REST API Operational
90 days ago
99.76 % uptime
Today
Network Management Portal Operational
90 days ago
99.99 % uptime
Today
Main Dashboard Operational
90 days ago
99.76 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
99.97 % uptime
Today
Network Managment Portal Operational
90 days ago
99.94 % uptime
Today
Main Dashboard Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2024
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:49 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:49 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:49 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:49 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:48 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:48 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:48 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:48 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:47 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:47 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:47 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:47 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:46 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:46 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:46 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:46 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:44 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:44 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:44 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:44 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:43 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:43 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:43 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:43 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:42 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:42 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:42 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:42 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Sep 19, 12:41 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:41 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Sep 19, 12:41 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 19, 12:41 UTC
Resolved - The incident reported for Network Management Portal service is resolved, and the service is operational now.
Sep 19, 11:19 UTC
Investigating - We have encountered some issues in ourNetwork Management Portal services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Sep 19, 11:09 UTC
Resolved - This incident has been resolved.
Sep 19, 00:54 UTC
Monitoring - The incident reported for Main Dashboard service is under monitor.
Sep 19, 00:42 UTC
Identified - The incident reported for Main Dashboard service is identified.
Sep 18, 23:47 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 18, 22:53 UTC
Resolved - This incident has been resolved.
Sep 19, 00:54 UTC
Monitoring - The incident reported for REST API service is under monitor.
Sep 19, 00:42 UTC
Identified - The incident reported for REST API service is identified.
Sep 18, 23:47 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 18, 22:53 UTC
Resolved - This incident has been resolved.
Sep 19, 00:54 UTC
Identified - The incident reported for Network Managment Portal service is identified.
Sep 19, 00:36 UTC
Investigating - We have encountered some issues in ourExtender Portal services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Sep 18, 23:41 UTC
Resolved - This incident has been resolved.
Sep 19, 00:53 UTC
Monitoring - The incident reported for Main Dashboard service is under monitor.
Sep 18, 08:32 UTC
Identified - The incident reported for Main Dashboard service is identified.
Sep 18, 08:22 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Sep 18, 08:13 UTC
Resolved - This incident has been resolved.
Sep 19, 00:53 UTC
Monitoring - The incident reported for REST API service is under monitor.
Sep 18, 08:32 UTC
Identified - The incident reported for REST API service is identified.
Sep 18, 08:22 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Sep 18, 08:13 UTC
Sep 18, 2024
Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024
Resolved - This incident has been resolved.
Sep 14, 15:28 UTC
Investigating - We are currently investigating this issue.
Sep 14, 11:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 UTC
Update - The migration from FortiLAN to FortiEdge is complete. However, we are currently experiencing issues with the portal services. While network services remain unaffected, management services are experiencing some disruptions. Our team is actively working on resolving these issues. Thank you for your understanding and patience!
Sep 14, 06:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:30 UTC
Scheduled - We will be performing a critical upgrade to our infrastructure, transitioning FortiLAN to the FortiEdge Cloud platform. This upgrade is scheduled to commence at 8:30 PM, September 13, 2024 PDT and is expected to last approximately 2 hours. During this maintenance window, device management functionality will be temporarily unavailable.

Impact on Services:
Device Management: Access to device management features will be suspended during the maintenance period.
Network Services: Network services will remain operational, although users may experience brief and minor interruptions.
This upgrade is a significant step forward, more details about the changes and new features introduced with FortiEdge Cloud will be communicated separately via email.
If you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to our support team. We appreciate your understanding and cooperation as we work to enhance your experience.

Sep 2, 21:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:30 UTC
Scheduled - We are conducting a two-phase maintenance process as part of upgrade to 24.3 and Fortilan to ForitEdge migration efforts.

Phase 1:
Time: 5:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: During this phase, FortiLAN will be upgraded to version 24.3 and FortiEdge migration will be partially complete. The URLs will continue to reference FortiLAN following this upgrade.
Impact: Device management services will be unavailable during this window, but network services will continue to function with minimal interruptions.

Phase 2:
Time: 8:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: This phase will complete the migration to FortiEdge Cloud.
Impact: A 2-hour downtime is expected, during which device management services will be temporarily unavailable. Network services will remain operational.
For any questions or concerns, please reach out to our support team. Further details on the migration to FortiEdge Cloud will be provided in a subsequent communication. Thank you for your understanding and cooperation.

Sep 2, 21:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:30 UTC
Scheduled - We are conducting a two-phase maintenance process as part of upgrade to 24.3 and Fortilan to ForitEdge migration efforts.

Phase 1:
Time: 5:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: During this phase, FortiLAN will be upgraded to version 24.3 and FortiEdge migration will be partially complete. The URLs will continue to reference FortiLAN following this upgrade.
Impact: Device management services will be unavailable during this window, but network services will continue to function with minimal interruptions.

Phase 2:
Time: 8:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: This phase will complete the migration to FortiEdge Cloud.
Impact: A 2-hour downtime is expected, during which device management services will be temporarily unavailable. Network services will remain operational.
For any questions or concerns, please reach out to our support team. Further details on the migration to FortiEdge Cloud will be provided in a subsequent communication. Thank you for your understanding and cooperation.

Sep 2, 21:10 UTC
Sep 13, 2024
Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 16:00 UTC
Scheduled - We are conducting a two-phase maintenance process as part of upgrade to 24.3 and Fortilan to ForitEdge migration efforts.

Phase 1:
Time: 9:00 AM, September 13, 2024 PDT
Duration: 2 hours
Details: During this phase, FortiLAN will be upgraded to version 24.3 and FortiEdge migration will be partially complete. The URLs will continue to reference FortiLAN following this upgrade.
Impact: Device management services will be unavailable during this window, but network services will continue to function with minimal interruptions.

Phase 2:
Time: 8:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: This phase will complete the migration to FortiEdge Cloud.
Impact: A 2-hour downtime is expected, during which device management services will be temporarily unavailable. Network services will remain operational.
For any questions or concerns, please reach out to our support team. Further details on the migration to FortiEdge Cloud will be provided in a subsequent communication. Thank you for your understanding and cooperation.

Sep 2, 21:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:30 UTC
Scheduled - The issue has been successfully resolved, and we are now prepared to proceed with the US domain upgrade. The scheduled maintenance window is set for 2 hours.

We are conducting a two-phase maintenance process as part of upgrade to 24.3 and Fortilan to ForitEdge migration efforts.

Phase 1:
Time: 1:30 AM, September 13, 2024 PDT
Duration: 2 hours
Details: During this phase, FortiLAN will be upgraded to version 24.3 and FortiEdge migration will be partially complete. The URLs will continue to reference FortiLAN following this upgrade.
Impact: Device management services will be unavailable during this window, but network services will continue to function with minimal interruptions.

Phase 2:
Time: 8:30 PM, September 13, 2024 PDT
Duration: 2 hours
Details: This phase will complete the migration to FortiEdge Cloud.
Impact: A 2-hour downtime is expected, during which device management services will be temporarily unavailable. Network services will remain operational.
For any questions or concerns, please reach out to our support team. Further details on the migration to FortiEdge Cloud will be provided in a subsequent communication. Thank you for your understanding and cooperation.

Sep 13, 07:52 UTC
Sep 12, 2024

No incidents reported.

Sep 11, 2024
Resolved - This incident has been resolved.
Sep 11, 19:47 UTC
Investigating - We have encountered some issues in ourSwitch Portal and Extender Portal services. We are investigating it. Identifier: Domain: global, 0a472b2a
Sep 11, 19:33 UTC
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.