All Systems Operational

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Welcome to the status monitoring page for the FortiEdge Cloud service

Uptime over the past 90 days. View historical uptime.
Canada(Global) Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Network Management Portal Operational
90 days ago
99.98 % uptime
Today
Main Dashboard Operational
90 days ago
99.98 % uptime
Today
Europe Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Network Management Portal Operational
90 days ago
99.97 % uptime
Today
Main Dashboard Operational
90 days ago
99.98 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Network Managment Portal Operational
90 days ago
99.97 % uptime
Today
Main Dashboard Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Notification: FortiStack EU network maintenance Dec 15, 2025 05:00-06:00 UTC

During this maintenance window, there will be disruptions during the maintenance window. We appreciate your patience and understanding during this period.
Posted on Dec 10, 2025 - 23:07 UTC

Maintenance Notification: FortiStack JP network maintenance Dec 15, 2025 06:00-07:00 UTC

During this maintenance window, there will be disruptions during the maintenance window. We appreciate your patience and understanding during this period.
Posted on Dec 10, 2025 - 23:08 UTC
Dec 11, 2025

No incidents reported today.

Dec 10, 2025
FortiEdge Cloud Upgrade Maintanance
Completed - The scheduled maintenance has been completed.
Dec 10, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 02:30 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.

Impact During Upgrade:

Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process
Device management functions may experience temporary limitations
API services may be temporarily unavailable
Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions will be temporarily affected.

Thanks,
FortiEdge Cloud Team
Dec 3, 12:16 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025
AP Service Restarts in CA Domain
Resolved - This incident has been resolved.
Dec 8, 17:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 13:15 UTC
Investigating - We are currently observing intermittent service degradation in the few nodes of CA domain due to recurring sporadic AP service restarts. This behavior may lead to:
Occasional connectivity disruptions
Reduced system responsiveness
Access points briefly disconnecting and reconnecting to the cloud
Please note that wireless network service will remain uninterrupted during the AP reconnection period, and no user impact is expected from the reconnection itself. There is no impact on Switches and Extenders.
Our team is actively investigating the root cause.

Thank you for your patience and understanding.
Dec 8, 11:59 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Maintenance Notification: FortiStack US network maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 UTC
Scheduled - During this network maintenance window, we do not anticipate any downtime, and the FortiEdge US services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Nov 14, 20:36 UTC
Maintenance Notification: FortiStack US PLA1 maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 UTC
Scheduled - During this maintenance window, FMS portal will be unavailable. Expect a brief downtime of around 1 hour, and users may experience short service interruptions due to the nature of the maintenance.
We appreciate your patience and understanding during this period.
Nov 29, 00:59 UTC
Dec 3, 2025
Maintenance Notification: FortiStack CA maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 04:00 UTC
Scheduled - During this maintenance window, FMS portal will be unavailable. Expect a brief downtime of around 1 hour, and users may experience short service interruptions due to the nature of the maintenance.
We appreciate your patience and understanding during this period.
Nov 29, 01:02 UTC
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Performance degradation in Canada domain
Resolved - This incident has been resolved.
Dec 1, 18:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 16:30 UTC
Investigating - We are currently experiencing performance degradation affecting services in the Canada domain.
During this period, customers in the Canada region may experience:

Slow response times

Intermittent connectivity
Nov 26, 16:28 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
FortiEdge Emergency Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:00 UTC
Scheduled - Dear Customer,

We would like to inform you of an emergency maintenance window for the FortiEdge Cloud platform.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud CA/EU portals during the upgrade process
Device management functions will experience temporary limitations
API services will be temporarily unavailable

Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions will be temporarily affected. 

We appreciate your patience and understanding during this period.
Nov 26, 18:15 UTC
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