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Welcome to the status monitoring page for the FortiEdge Cloud service

Canada(Global) Operational
REST API Operational
Network Management Portal Operational
Main Dashboard Operational
Europe Operational
REST API Operational
Network Management Portal Operational
Main Dashboard Operational
Japan Operational
REST API Operational
Network Management Portal Operational
Main Dashboard Operational
USA Operational
REST API Operational
Network Managment Portal Operational
Main Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: FortiEdge Cloud Upgrade 26.4 in All Regions Nov 5, 2026 01:30-03:30 UTC

Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform in all regions (CA, US, EU, JP). This is to upgrade the platform to version 26.4.

Impact During Upgrade:

Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process.
Device management functions may experience temporary limitations.
API services may be temporarily unavailable.

Important:
Due to the nature of the maintenance, there could be device re-connections for a brief period. Other than that, we do not anticipate any outage during the maintenance. But we advise that you prepare for potential disruptions as a safeguard.
Only cloud management functions will be temporarily affected.

Time Window.

PCT (British Columbia)
18:30 PCT, November 4, 2026 ---- 20:30 PCT, November 4, 2026

UTC
01:30 UTC, November 5, 2026 ---- 03:30 UTC, November 5, 2026

EST (US Eastern)
21:30 EST, November 4, 2026 ---- 23:30 EST, November 4, 2026

CST (US Central)
20:30 CST, November 4, 2026 ---- 22:30 CST, November 4, 2026

IST (India)
08:00 IST, November 5, 2026 ---- 10:00 IST, November 5, 2026

JST (Japan)
10:30 JST, November 5, 2026 ---- 12:30 JST, November 5, 2026

CET (Europe)
03:30 CET, November 5, 2026 ---- 05:30 CET, November 5, 2026

Posted on Oct 28, 2026 - 22:35 UTC

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:30 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the network services on the FortiEdge Cloud platform in Europe.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

Maintenance Window.

UTC
21:30 UTC, Oct 23, 2026 ---- 23:30 UTC, Oct 23, 2026

PDT
14:30 PDT, Oct 23, 2026 ---- 16:30 PDT, Oct 23, 2026

CEST (Europe)
23:30 CEST, Oct 23, 2026 ---- 01:30 CEST, Oct 24, 2026

Oct 20, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the network services on the FortiEdge Cloud platform in Japan.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

IST (India)
18:30 IST, October 23, 2026 ---- 02:30 IST, October 24, 2026

JST (Japan)
22:00 JST, October 23, 2026 ---- 06:00 JST, October 24, 2026

UTC
13:00 UTC, October 23, 2026 ---- 21:00 UTC, October 23, 2026

Oct 7, 23:54 UTC
Resolved - On 23rd OCT switch service was restarted, causing the FortiSwitches to temporarily disconnect and subsequently reconnect to the network.
Oct 23, 03:00 UTC

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 04:12 UTC
Investigating - We are currently troubleshooting the issue. We apologize for any inconvenience this may cause.
Oct 22, 03:16 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 06:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the network services on the FortiEdge Cloud platform in Europe.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

Maintenance Window.

CEST (Europe)
08:00 CEST, October 18, 2026 ---- 09:00 CEST, October 18, 2026

UTC
06:00 UTC, October 18, 2026 ---- 07:00 UTC, October 18, 2026

EDT (US Eastern)
02:00 EDT, October 18, 2026 ---- 03:00 EDT, October 18, 2026

Oct 15, 21:22 UTC

Oct 17, 2026

Completed - The scheduled maintenance has been completed.
Oct 17, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance for storage upgrade on the FortiEdge Cloud platform in the CA

Possible Impact During Maintenance:
- Brief intermittent access to the FortiEdge Cloud portal
- Temporary limitations in device management functions
- Temporary unavailability of API services

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

PDT
20:00 PDT, October 16, 2026 ---- 06:00 PDT, October 17, 2026

UTC
03:00 UTC, October 17, 2026 ---- 13:00 UTC, October 17, 2026

EDT (US Eastern)
23:00 EDT, October 16, 2026 ---- 09:00 EDT, October 17, 2026

Oct 7, 23:48 UTC

Oct 16, 2026

Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 14:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform in Japan regions. During the maintenance window, we will be updating the platform certificates.

Impact During Upgrade:
Due to the nature of the maintenance, there could be device re-connections for a brief period. Other than that, we do not anticipate any outage during the maintenance. But we advise that you prepare for potential disruptions as a safeguard.
Only cloud management functions will be temporarily affected.

Time Window

PST
06:00 PST, October 16, 2026 ---- 14:00 PST, October 16, 2026

UTC
14:00 UTC, October 16, 2026 ---- 22:00 UTC, October 16, 2026

IST (India)
19:30 IST, October 16, 2026 ---- 03:30 IST, October 17, 2026

JST (Japan)
23:00 JST, October 16, 2026 ---- 07:00 JST, October 17, 2026

Sep 24, 17:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 03:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance for compute resources on the FortiEdge Cloud platform in the US.

Possible Impact During Maintenance:
- Brief intermittent access to the FortiEdge Cloud portal
- Temporary limitations in device management functions
- Temporary unavailability of API services

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

Time Window:



Expected Duration: 4:00:00
PDT
20:00 PDT, October 15, 2026 ---- 00:00 PDT, October 16, 2026

UTC
03:00 UTC, October 16, 2026 ---- 07:00 UTC, October 16, 2026

EDT (US Eastern)
23:00 EDT, October 15, 2026 ---- 03:00 EDT, October 16, 2026

CDT (US Central)
22:00 CDT, October 15, 2026 ---- 02:00 CDT, October 16, 2026

Oct 15, 21:19 UTC

Oct 15, 2026

Resolved - A CAPWAP restart occurred at the following times. During these events, the affected devices may have briefly disconnected and rejoined the network (AP rejoin). October 15, 2026 – 02:15:00 AM PDT
Oct 15, 09:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 17:51 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the network services on the FortiEdge Cloud platform in Canada.

Impact During Upgrade: [Updated]
Fedge CA Cloud will be unavailable for around 10 minutes and the devices will be reconnected.
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

PDT
20:00 PDT, October 14, 2026 ---- 23:00 PDT, October 14, 2026

UTC
03:00 UTC, October 15, 2026 ---- 06:00 UTC, October 15, 2026

EDT (US Eastern)
23:00 EDT, October 14, 2026 ---- 02:00 EDT, October 15, 2026

CDT (US Central)
22:00 CDT, October 14, 2026 ---- 01:00 CDT, October 15, 2026

Oct 8, 04:20 UTC