All Systems Operational

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Welcome to the status monitoring page for the FortiEdge Cloud service

Uptime over the past 90 days. View historical uptime.
Canada(Global) Operational
90 days ago
99.95 % uptime
Today
REST API Operational
90 days ago
99.94 % uptime
Today
Network Management Portal Operational
90 days ago
99.96 % uptime
Today
Main Dashboard Operational
90 days ago
99.94 % uptime
Today
Europe Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Network Management Portal Operational
90 days ago
99.97 % uptime
Today
Main Dashboard Operational
90 days ago
99.98 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.97 % uptime
Today
REST API Operational
90 days ago
99.97 % uptime
Today
Network Managment Portal Operational
90 days ago
99.97 % uptime
Today
Main Dashboard Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Notification: FortiStack US network maintenance Nov 17, 2025 06:00-11:00 UTC

During this ISP network maintenance window, we do not anticipate any downtime, and the FortiEdge US services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Posted on Nov 14, 2025 - 20:33 UTC

Maintenance Notification: FortiStack US network maintenance Dec 4, 2025 08:00-14:00 UTC

During this network maintenance window, we do not anticipate any downtime, and the FortiEdge US services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Posted on Nov 14, 2025 - 20:36 UTC
Nov 15, 2025
Maintenance Notification: FortiStack EU Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 UTC
Scheduled - During this network maintenance window, we do not anticipate any downtime, and the FortiEdge EU services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Oct 29, 18:26 UTC
Nov 14, 2025
Intermittent Connectivity Issues
Resolved - This incident has been resolved.
Nov 14, 15:23 UTC
Investigating - Our monitoring systems have detected intermittent service instability in the Canada, Europe, and USA regions. We have mobilized our engineering team and are working to address the issue immediately.
Further updates will be provided as we progress.
Nov 14, 14:38 UTC
Europe: Main Dashboard: service is facing Partial Outage.
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Nov 14, 13:34 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Nov 14, 13:22 UTC
Europe: REST API: service is facing Partial Outage.
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Nov 14, 13:34 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Nov 14, 13:22 UTC
Europe: Main Dashboard: service is facing Partial Outage.
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Nov 14, 12:38 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Nov 14, 12:30 UTC
Europe: REST API: service is facing Partial Outage.
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Nov 14, 12:38 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Nov 14, 12:30 UTC
Nov 13, 2025
Maintenance Notification: FortiStack EU Router Upgrade
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 UTC
Scheduled - During this network maintenance window, we do not anticipate any downtime, and the FortiEdge EU services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Oct 30, 17:36 UTC
Nov 12, 2025
Maintenance Notification: FortiStack CA Storage Expansion
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 20:00 UTC
Scheduled - The FortiStack-FIO Burnaby-a zone will undergo scheduled expansion of storage nodes to improve the capacity.

Maintenance Details:
Date : Tuesday, November 11, 2025
Time Zone : America/Vancouver
Time : 12:00 PM
Duration : 12 hours

During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. We appreciate your patience and understanding during this period.
Nov 3, 22:40 UTC
Nov 11, 2025
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Maintenance Notification: FortiStack US network maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 02:00 UTC
Scheduled - During this maintenance window, there will be a short instability & packet loss during HA failover (few seconds) and BGP internal routing convergence (few minutes).
We appreciate your patience and understanding during this period.
Oct 27, 22:44 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Maintenance Notification: FortiStack US Emergency Infra Backend Patch
Completed - The scheduled maintenance has been completed.
Nov 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 06:00 UTC
Scheduled - During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational.
We appreciate your patience and understanding during this period.
Nov 3, 23:01 UTC
FortiEdge Cloud Upgrade Maintanance
Completed - The scheduled maintenance has been completed.
Nov 5, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 02:30 UTC
Scheduled - Dear Customer,
We would like to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.

Upgrade Details
• Date: November 04, 2025
• Maintenance Window: 6:30 PM to 8:30 PM PST
• Expected Duration: 2 hours
• Domain: Canada/Europe/USA/Japan
Please subscribe to Status Page Portal to receive notifications once the maintenance window is complete.

Impact During Upgrade:
• Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process
• Device management functions may experience temporary limitations
• API services may be temporarily unavailable

Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions will be temporarily affected.
Oct 27, 19:10 UTC
Nov 4, 2025
Maintenance Notification: FortiStack CA Emergency Infra Backend Patch
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:00 UTC
Scheduled - During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational.
We appreciate your patience and understanding during this period.
Nov 3, 22:58 UTC
Nov 3, 2025

No incidents reported.

Nov 2, 2025
Maintenance Notification: FortiStack CA Storage Expansion
Completed - The scheduled maintenance has been completed.
Nov 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:00 UTC
Scheduled - The FortiStack-FIO Burnaby-a zone will undergo scheduled expansion of storage nodes to improve the capacity.

Maintenance Details:
Date : Saturday, November 1, 2025
Time Zone : America/Vancouver
Time : 8:00 PM
Duration : 6 hours

During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. We appreciate your patience and understanding during this period.
Oct 27, 17:53 UTC
Maintenance Notification: FortiStack US Network Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Nov 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 05:00 UTC
Scheduled - As required by the Infosec team, FortiStack zone Dallas-a will undergo a scheduled FortiGate OS upgrade to recommended version to satisfy CVE requirement.

Maintenance Details:
Date : Sunday, November 2, 2025
Time Zone : America/Chicago CDT
Time : 12:00 AM
Duration : 2 Hours

During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Oct 27, 18:07 UTC
Maintenance Notification: FortiStack CA Network Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Nov 2, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:00 UTC
Scheduled - As required by the Infosec team, FortiStack zone Burnaby-a will undergo a scheduled FortiGate OS upgrade to recommended version to satisfy CVE requirement.

Maintenance Details:
Date : Saturday, November 1, 2025
Time Zone : America/Vancouver
Time : 8:00 PM
Duration : 2 Hours

During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Oct 27, 18:04 UTC
Maintenance Notification: FortiStack CA Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 23:00 UTC
Scheduled - The FortiStack zone Burnaby-a will undergo scheduled replacement of outdated servers with new hardware to ensure continued availability and performance.

Maintenance Details:
Date : Saturday, November 1, 2025
Time Zone : America/Vancouver
Time : 4:00 PM
Duration : 6 hours

During this maintenance window, FMS portal will be unavailable for a short period. We'll do our best to get everything back up and running as quickly as we can. And due to the nature of the maintenance, users may experience brief service interruptions.
Oct 24, 21:21 UTC
Nov 1, 2025
Maintenance Notification: FortiStack EU Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:00 UTC
Scheduled - During this network maintenance window, we do not anticipate any downtime, and the FortiEdge EU services are expected to remain fully operational. However, due to the nature of the maintenance, user workload may experience packet loss or degraded performance for a short period of time.
We appreciate your patience and understanding during this period.
Oct 31, 23:38 UTC
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