All Systems Operational

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Welcome to the status monitoring page for the FortiEdge Cloud service

Uptime over the past 90 days. View historical uptime.
Canada(Global) Operational
90 days ago
99.84 % uptime
Today
REST API Operational
90 days ago
99.68 % uptime
Today
Network Management Portal Operational
90 days ago
99.94 % uptime
Today
Main Dashboard Operational
90 days ago
99.91 % uptime
Today
Europe Operational
90 days ago
99.89 % uptime
Today
REST API Operational
90 days ago
99.81 % uptime
Today
Network Management Portal Operational
90 days ago
99.99 % uptime
Today
Main Dashboard Operational
90 days ago
99.88 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
99.89 % uptime
Today
Network Managment Portal Operational
90 days ago
99.98 % uptime
Today
Main Dashboard Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 17, 2025
APPortal003 AP service was Restarted
Resolved - Please be informed that the AP service on APPortal003 was restarted. APs connected to the APPortal003 node would have rejoined during the process but no impact was expected on network services.
Mar 17, 05:00 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025
Maintenance Notification (Authentication Service)
Completed - The scheduled maintenance has been completed.
Mar 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 17:00 UTC
Scheduled - Please be informed that a planned maintenance to enhance the authentication service is scheduled for 06:00 PM PDT on March 14, 2025.
The maintenance is expected to last less than one hour. During this time, the FortiEdge service may experience brief and temporary interruptions.
We apologize for any inconvenience this may cause and greatly appreciate your understanding and patience.
Feb 28, 17:19 UTC
Maintenance Notification: MIS Data Center FortiGate perform firmware upgrade
Completed - The scheduled maintenance has been completed.
Mar 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:00 UTC
Scheduled - This is a maintenance notice of MIS Data Centre FortiGate perform firmware upgrade.
There will be some connection loss from office to MIS Data Centre, due to the FortiGate is the appliance between office/DC network. We do not expect any long downtime since we have HA unit, and no FortiEdge service impact expected.
We appreciate your patience and understanding during this change.
Feb 25, 01:00 UTC
FortiEdge Cloud Europe Domain Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:30 UTC
Scheduled - FortiEdge Cloud EU domain maintenance is planned for Mar. 14th at 7:30 PM - 8:00 PM 2025 PDT. The management functions may be intermittently unavailable in the maintenance window period. The duration of the maintenance window is expected to be half an hour.
We apologize for any inconvenience this may cause and appreciate your patience during this time.
Mar 3, 18:57 UTC
FortiEdge Cloud Canada Domain Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 02:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 15, 02:27 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 15, 02:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - FortiEdge Cloud Canada domain maintenance is planned for Mar. 14th at 6:00 PM - 7:00 PM 2025 PDT. The management functions may be intermittently unavailable in the maintenance window period. The duration of the maintenance window is expected to be an hour.
We apologize for any inconvenience this may cause and appreciate your patience during this time.
Mar 3, 18:53 UTC
FortiEdge Cloud US Domain Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:00 UTC
Scheduled - FortiEdge Cloud US domain maintenance is planned for Mar. 14th at 7:00 PM - 7:30 PM 2025 PDT. The management functions may be intermittently unavailable in the maintenance window period. The duration of the maintenance window is expected to be half an hour.
We apologize for any inconvenience this may cause and appreciate your patience during this time.
Mar 3, 18:55 UTC
Mar 14, 2025
FortiEdge Cloud Japan Domain Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 16:00 UTC
Scheduled - FortiEdge Cloud Japan domain maintenance is planned for Mar. 14th at 9:00 AM - 10:00 AM 2025 PDT. The management functions may be intermittently unavailable in the maintenance window period. The duration of the maintenance window is expected to be an hour.
We apologize for any inconvenience this may cause and appreciate your patience during this time.
Mar 3, 18:51 UTC
Mar 13, 2025

No incidents reported.

Mar 12, 2025
Europe: REST API: service is facing Partial Outage.
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Mar 12, 13:28 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Mar 12, 13:27 UTC
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025
Maintenance Notification: SV10 New Cage Internet Switch Firmware Upgrade
Completed - The scheduled maintenance has been completed.
Mar 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 05:00 UTC
Scheduled - The FortiStack Networking team will be upgrading SV10 New Cage Internet Switch Firmware.
Internet connection and FortiEdge service will be shortly disrupted during the core switch upgrade. We appreciate your patience and understanding during this change.
Feb 25, 20:16 UTC
Mar 7, 2025

No incidents reported.

Mar 6, 2025
Canada Domain: AP service in APPortal003 was restarted
Resolved - The AP service on the APPortal003 node was restarted, causing access points connected to this node to briefly disconnect and rejoin to the cloud.
Mar 6, 20:00 UTC
Canada Domain: FortiEdge cloud portal is facing partial outage
Resolved - This incident has been resolved.
Mar 6, 08:29 UTC
Investigating - We are currently investigating this issue.
Mar 6, 06:39 UTC
Mar 5, 2025
USA: Main Dashboard: service is facing Partial Outage.
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Mar 5, 22:59 UTC
Identified - The incident reported for Main Dashboard service is identified.
Mar 5, 22:54 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Mar 5, 22:50 UTC
USA: REST API: service is facing Partial Outage.
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Mar 5, 22:59 UTC
Identified - The incident reported for REST API service is identified.
Mar 5, 22:54 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Mar 5, 22:50 UTC
Europe: Main Dashboard: service is facing Partial Outage.
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Mar 5, 22:58 UTC
Identified - The incident reported for Main Dashboard service is identified.
Mar 5, 22:54 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Mar 5, 22:50 UTC
Europe: REST API: service is facing Partial Outage.
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Mar 5, 22:58 UTC
Identified - The incident reported for REST API service is identified.
Mar 5, 22:54 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Mar 5, 22:50 UTC
Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

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