All Systems Operational

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Welcome to the status monitoring page for the FortiEdge Cloud service

Canada(Global) Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
99.96 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Network Management Portal Operational
90 days ago
99.98 % uptime
Today
Main Dashboard Operational
90 days ago
99.98 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.95 % uptime
Today
REST API Operational
90 days ago
99.95 % uptime
Today
Network Managment Portal Operational
90 days ago
99.95 % uptime
Today
Main Dashboard Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance Notification: FortiEdge Cloud FortiGate Upgrade Maintenance US May 21, 2026 01:00-03:00 UTC

Dear Customer,
We want to inform you of a scheduled maintenance window for the FortiGate services on the FortiEdge Cloud platform in US.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

UTC
01:00 UTC, May 21, 2026 ---- 03:00 UTC, May 21, 2026

PDT (Pacific Time)
18:00 PDT, May 20, 2026 ---- 20:00 PDT, May 20, 2026

CDT (Central Time – Dallas)
20:00 CDT, May 20, 2026 ---- 22:00 CDT, May 20, 2026

EST (Eastern Time)
21:00 EST, May 20, 2026 ---- 23:00 EST, May 20, 2026

Posted on May 12, 2026 - 22:28 UTC

Maintenance Notification: Infrastructure Legacy FortiGate Hardware Upgrade May 23, 2026 02:00-05:00 UTC

An upgrade maintenance activity is planned for our backend authentication service.
During this maintenance window, Access Points deployed using cloud account credentials may briefly disconnect during the upgrade process and will automatically reconnect once the maintenance is completed. Access Points registered and deployed will not be impacted.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Posted on May 08, 2026 - 17:44 UTC
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Completed - The scheduled maintenance has been completed.
May 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:01 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the Compute services on the FortiEdge Cloud platform in US.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

PDT
20:00 PDT, May 14, 2026 → 23:00 PDT, May 14, 2026

CDT (Dallas)
22:00 CDT, May 14, 2026 → 01:00 CDT, May 15, 2026

EDT
23:00 EDT, May 14, 2026 → 02:00 EDT, May 15, 2026

UTC
03:00 UTC, May 15, 2026 → 06:00 UTC, May 15, 2026

May 13, 19:08 UTC
Completed - The scheduled maintenance has been completed.
May 15, 05:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.
Please note that during the maintenance, brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable. APs will be rejoined to the FortiEdge Cloud.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Thanks,
FortiEdge Cloud Team

May 8, 21:11 UTC
May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:01 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the Compute services on the FortiEdge Cloud platform in Canada.

Impact During Upgrade:
Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions will be temporarily affected.

PDT
20:00 PDT, May 13, 2026 → 23:00 PDT, May 13, 2026

UTC
03:00 UTC, May 14, 2026 → 06:00 UTC, May 14, 2026

EDT
23:00 EDT, May 13, 2026 → 02:00 EDT, May 14, 2026

CDT
22:00 CDT, May 13, 2026 → 01:00 CDT, May 14, 2026

May 13, 19:06 UTC
Completed - The scheduled maintenance has been completed.
May 14, 05:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.
Please note that during the maintenance, brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable. APs will be rejoined to the FortiEdge Cloud.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Thanks,
FortiEdge Cloud Team

May 8, 21:10 UTC
May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.
Please note that during the maintenance, brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable. APs will be rejoined to the FortiEdge Cloud.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Thanks,
FortiEdge Cloud Team

May 8, 21:09 UTC
May 12, 2026

No incidents reported.

May 11, 2026
Completed - The scheduled maintenance has been completed.
May 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 16:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.
Please note that during the maintenance, the portal pods will be restarted in the Japan domains. During this operation, no impact on network services is expected.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Thanks,
FortiEdge Cloud Team

May 8, 21:07 UTC
May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:00 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the CA.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 10, 2026 ---- 09:00 UTC, May 10, 2026

PDT (Pacific Time)
20:00 PDT, May 9, 2026 ---- 02:00 PDT, May 10, 2026

CDT (Central Time)
22:00 CDT, May 9, 2026 ---- 04:00 CDT, May 10, 2026

EDT (Eastern Time)
23:00 EDT, May 9, 2026 ---- 05:00 EDT, May 10, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:29 UTC
Completed - The scheduled maintenance has been completed.
May 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:01 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 10, 2026 ---- 07:00 UTC, May 10, 2026

CDT (Central Time – Dallas)
22:00 CDT, May 9, 2026 ---- 02:00 CDT, May 10, 2026

PDT (Pacific Time)
20:00 PDT, May 9, 2026 ---- 00:00 PDT, May 10, 2026

EDT (Eastern Time)
23:00 EDT, May 9, 2026 ---- 03:00 EDT, May 10, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:34 UTC
May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 03:00 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the CA.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 9, 2026 ---- 09:00 UTC, May 9, 2026

PDT (Pacific Time)
20:00 PDT, May 8, 2026 ---- 02:00 PDT, May 9, 2026

CDT (Central Time)
22:00 CDT, May 8, 2026 ---- 04:00 CDT, May 9, 2026

EDT (Eastern Time)
23:00 EDT, May 8, 2026 ---- 05:00 EDT, May 9, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:28 UTC
Completed - The scheduled maintenance has been completed.
May 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 03:01 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 9, 2026 ---- 07:00 UTC, May 9, 2026

CDT (Central Time – Dallas)
22:00 CDT, May 8, 2026 ---- 02:00 CDT, May 9, 2026

PDT (Pacific Time)
20:00 PDT, May 8, 2026 ---- 00:00 PDT, May 9, 2026

EDT (Eastern Time)
23:00 EDT, May 8, 2026 ---- 03:00 EDT, May 9, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:33 UTC
May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled hardware and network maintenance window for the FortiEdge Cloud platform on Europe region.

Impact During Upgrade:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

Thanks,
FortiEdge Cloud Team

Maintenance Window

21:00 UTC, May 08, 2026 ---- 23:30 UTC, May 08, 2026

14:00 PDT, May 08, 2026 ---- 16:30 PDT, May 08, 2026

23:00 CEST, May 08, 2026 ---- 01:30 CEST, May 09, 2026

May 5, 19:00 UTC
Completed - The scheduled maintenance has been completed.
May 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 8, 00:26 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the CA.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 8, 2026 ---- 09:00 UTC, May 8, 2026

PDT (Pacific Time)
20:00 PDT, May 7, 2026 ---- 02:00 PDT, May 8, 2026

CDT (Central Time)
22:00 CDT, May 7, 2026 ---- 04:00 CDT, May 8, 2026

EDT (Eastern Time)
23:00 EDT, May 7, 2026 ---- 05:00 EDT, May 8, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:23 UTC
Completed - The scheduled maintenance has been completed.
May 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:01 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 8, 2026 ---- 07:00 UTC, May 8, 2026

CDT (Central Time – Dallas)
22:00 CDT, May 7, 2026 ---- 02:00 CDT, May 8, 2026

PDT (Pacific Time)
20:00 PDT, May 7, 2026 ---- 00:00 PDT, May 8, 2026

EDT (Eastern Time)
23:00 EDT, May 7, 2026 ---- 03:00 EDT, May 8, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

May 8, 00:32 UTC
May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:00 UTC
Scheduled - Dear Customer,

We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform.

Impact During Upgrade:

Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process
Device management functions may experience temporary limitations
API services may be temporarily unavailable
Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions will be temporarily affected.

Thanks,
FortiEdge Cloud Team

Apr 27, 16:30 UTC
May 6, 2026
Resolved - The AP service has been restarted(at 13:30 IST) in the EU region and CA region. All access points (APs) belongs are expected to rejoin the network shortly.
May 6, 20:00 UTC
May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the CA.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 5, 2026 ---- 09:00 UTC, May 5, 2026

PDT (Pacific Time)
20:00 PDT, May 5, 2026 ---- 02:00 PDT, May 6, 2026

CDT (Central Time)
22:00 CDT, May 5, 2026 ---- 04:00 CDT, May 6, 2026

EDT (Eastern Time)
23:00 EDT, May 5, 2026 ---- 05:00 EDT, May 6, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

Apr 28, 22:57 UTC
Completed - The scheduled maintenance has been completed.
May 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 22:10 UTC
Scheduled - Dear Customer,

This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US.

Impact During Maintenance:
During this time, you may experience:
Brief intermittent access to the FortiEdge Cloud portal.
Temporary limitations in device management functions.
Temporary unavailability of API services.

Important:
Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.
Only cloud management functions may be temporarily affected.

We would like to inform you of an upcoming scheduled maintenance window.
Maintenance Schedule:

UTC
03:00 UTC, May 5, 2026 ---- 07:00 UTC, May 5, 2026

PDT (Pacific Time)
20:00 PDT, May 4, 2026 ---- 00:00 PDT, May 5, 2026

CDT (Central Time)
22:00 CDT, May 4, 2026 ---- 02:00 CDT, May 5, 2026

EDT (Eastern Time)
23:00 EDT, May 4, 2026 ---- 03:00 EDT, May 5, 2026

Additional Information:
This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

Apr 28, 21:45 UTC