All Systems Operational

About This Site

Welcome to the status monitoring page for the FortiEdge Cloud service

Canada(Global) Operational
90 days ago
99.84 % uptime
Today
REST API Operational
90 days ago
99.71 % uptime
Today
Network Management Portal Operational
90 days ago
99.87 % uptime
Today
Main Dashboard Operational
90 days ago
99.94 % uptime
Today
Europe Operational
90 days ago
99.88 % uptime
Today
REST API Operational
90 days ago
99.82 % uptime
Today
Network Management Portal Operational
90 days ago
99.94 % uptime
Today
Main Dashboard Operational
90 days ago
99.88 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Network Management Portal Operational
90 days ago
100.0 % uptime
Today
Main Dashboard Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.94 % uptime
Today
REST API Operational
90 days ago
99.89 % uptime
Today
Network Managment Portal Operational
90 days ago
99.98 % uptime
Today
Main Dashboard Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The FortiStack Networking team will be upgrading the firmware on our FortiSwitches in the SV10 SERVICE NETWORK (Part 1 of 2).
No outage or downtime is expected, however 1-5 packet loss is expected each time a switch reboots one at a time. We appreciate your patience and understanding during this change.

Posted on Feb 06, 2025 - 17:46 UTC
The FortiStack Networking team will be upgrading the firmware on our FortiSwitches in the SV10 SERVICE NETWORK (Part 2 of 2).
No outage or downtime is expected, however 1-5 packet loss is expected each time a switch reboots one at a time. We appreciate your patience and understanding during this change.

Posted on Feb 06, 2025 - 17:47 UTC
Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025
Resolved - This incident has been resolved.
Feb 9, 16:15 UTC
Investigating - We are currently investigating this issue.
Feb 9, 04:15 UTC
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 02:00 UTC
Scheduled - FortiEdge Cloud US (FortiExtender) service has an emergency patch on Feb 7th at 6:00PM PST.
The patch will last 30 minutes and affect only the FortiExtender US service. We don't expect any downtime, but tiny packet drops may occur. All other services and sites will not be affected.
We apologize for any inconvenience this may cause and appreciate your patience.

Feb 7, 18:06 UTC
Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 12:07 UTC
Investigating - The FortiEdge Cloud is currently experiencing partial outage. We are actively investigating, and will update when the issue is solved.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Feb 7, 07:18 UTC
Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 5, 21:47 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 5, 21:43 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 5, 21:47 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 5, 21:43 UTC
Feb 4, 2025
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 4, 17:27 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 4, 17:21 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 4, 17:27 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 4, 17:21 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 4, 13:58 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Feb 4, 13:50 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 4, 13:58 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Feb 4, 13:50 UTC
Resolved - This incident has been resolved.
Feb 4, 07:34 UTC
Investigating - The FortiEdge Cloud is currently experiencing partial outage due to DNS issue. Our network infrastructure operations team is actively investigating, and will update when the issue is solved.
We apologize for any inconvenience this may cause and appreciate your patience during this time.

Feb 4, 06:41 UTC
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:00 UTC
Scheduled - Please be advised that a planned FortiEdge maintenance will be implemented on:
PST: 2025-02-03 21:00:00 PST - 2025-02-03 21:30:00 PST
UTC: 2025-02-04 05:00:00 UTC - 2025-02-04 05:30:00 UTC
No service down is expected during the maintenance window. This maintenance will last no more than 30 minutes. We apologize for any inconvenience this may cause and appreciate your patience during this time.

Feb 3, 19:48 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 4, 05:17 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 4, 05:09 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 4, 05:17 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 4, 05:09 UTC
Feb 3, 2025
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 3, 23:18 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 23:10 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 3, 23:18 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 23:10 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 3, 22:38 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Feb 3, 22:30 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 3, 22:38 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Feb 3, 22:30 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 3, 22:27 UTC
Identified - The incident reported for Main Dashboard service is identified.
Feb 3, 22:19 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 22:09 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 3, 22:27 UTC
Identified - The incident reported for REST API service is identified.
Feb 3, 22:19 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 22:09 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Feb 3, 06:48 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 06:39 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Feb 3, 06:48 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Feb 3, 06:39 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Jan 31, 22:28 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Jan 31, 22:21 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Jan 31, 22:28 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a5d422a
Jan 31, 22:21 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Jan 31, 22:27 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 31, 22:20 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Jan 31, 22:27 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 31, 22:20 UTC
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Jan 31, 00:37 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 31, 00:30 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Jan 31, 00:37 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 31, 00:30 UTC
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 18:00 UTC
Scheduled - There is planned network maintenance at the VIO FR7 site.
2025-01-30 18:00:00 UTC - 2025-01-30 21:00:00 UTC
2025-01-30 10:00:00 PST - 2025-01-30 13:00:00 PST
The EMEA MIS team will be upgrading the firmware on FortiSwitches in the FR7 SERVICE NETWORK. No outage or downtime is expected, however several packet loss is expected while the switches reboot one at time.
The duration of the maintenance window is expected to be 3 hours. We apologize for any inconvenience this may cause and appreciate your patience during this time.

Jan 28, 19:33 UTC
Jan 29, 2025

No incidents reported.

Jan 28, 2025
Resolved - The incident reported for Main Dashboard service is resolved, and the service is operational now.
Jan 28, 02:27 UTC
Investigating - We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 28, 02:20 UTC
Resolved - The incident reported for REST API service is resolved, and the service is operational now.
Jan 28, 02:27 UTC
Investigating - We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
Jan 28, 02:20 UTC
Jan 27, 2025

No incidents reported.