Performance degradation in Canada domain

Incident Report for FortiEdge Cloud

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 18:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 26, 2025 - 16:30 UTC

Investigating

We are currently experiencing performance degradation affecting services in the Canada domain.
During this period, customers in the Canada region may experience:

Slow response times

Intermittent connectivity

Posted Nov 26, 2025 - 16:28 UTC

This incident affected: Canada(Global) (REST API, Network Management Portal, Main Dashboard).